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Lilly Associate Director - Consumer Analytics, Lilly USA Commercial Analytics in Indianapolis, Indiana

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Position Description:

Associate Director, Consumer Analytics, Lilly Brand - is responsible for implementing the effective and efficient deployment of information, and resources in support of Consumer Brands/Functions and the Commercial Consumer Analytics team as Lilly transforms its consumer marketing organization to leverage data to create more efficient and effective experiences. The Associate Director accomplishes this by leading & developing key business processes including execution of Brand/Business Unit analytic needs, analytic sourcing and vendor management. They will develop a deep understanding of various US Consumer and Corporate data sources and create processes to analyze and communicate key outputs to decision-makers. They are expected to be a catalyst to the integration and coordination of analytics and data throughout Lilly USA, with a primary focus on key Lilly Brand Initiatives.

Responsibilities:

  • Manage day to day measurement efforts across Lilly properties including Global Brand and Lilly Direct.

  • Develop analytical frameworks, methodologies, and best practices to solve complex organizational business problems

  • Collaborate with cross-functional teams, including, Corporate Communications, Global Brand, Media, Market Research, Lilly Direct, Social Listening, Engineering, Operations, and agency partners.

  • Oversee the development of BI dashboards to provide an intuitive analytics tool that consolidates key performance metrics across Lilly initiatives

  • Ensure data and insights are leveraged by cross functional partners and teams in decision making to continue to improve efficiency and effectiveness

  • Deep dive into projects as they progress (understanding how the work was done and implications for the business on how to use the analyses), provide linkages to other analytics projects to ensure consistency, consult on developing the story, present the findings and advise/recommend changes to execution tactics

  • Assess and identify new data/sources and capabilities in partnership with media, corporate comms, market research, social listening, agency and other partners to enhance behavioral insights for consumer data

  • Monitor industry trends and emerging technologies to stay at the forefront of measurement solutions and AI developments

  • Ensure compliance with all privacy and contractual obligations related to the use of data

  • Deliver segmentation to brands and media team based on behavioral data. Integrate with agency targeting as appropriate to drive efficiency

  • Other Key Initiatives / Special Projects as needed

Basic Qualifications:

  • Bachelor’s Degree in Business Administration, Finance, Marketing, or equivalent work experience

  • 8+ years' Consumer Media, Finance, Business Operations, or other Analytics experience

Additional Preferences:

  • Demonstrated ability to effectively lead and challenge individuals from executive to associate levels and with highly diverse roles/responsibilities in the organization

  • Proficiency in Excel, Word, and PowerPoint

  • Understanding of media agency operations, public relations, earned media and market research to drive stronger optimization and integration approaches with partners

  • Strong analytical skills coupled with eye for business, and an ability to think strategically in an ambiguous environment

  • Excellent communication (written & verbal), interpersonal influencing skills and prioritization skills with attention to detail

  • High level of motivation and a strong desire to find creative solutions to challenging problems

  • MBA (or equivalent experience)

  • Experience with 1st & 3rd party data sources including: DMP, DSP, Google Analytics, Facebook, log files, etc.

  • Experience with Statistical Modeling Techniques

  • Experience with PowerBI or other data visualization tools

Additional Information:

  • 10-20% travel depending on business needs

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( LillyRecruitingCompliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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